WhatsApp AutomationReach guests where they already are. On WhatsApp.

Pre-arrival check-in links, booking confirmations, checkout reminders, post-stay feedback, and review requests. All sent via the official WhatsApp Business API, on the app every guest already has open.

9:41
GP
Grand Plaza Hotel
online
Today

Hi, I have a booking tomorrow at Grand Plaza

10:30 AM

Hi Mr. Kapoor! I see reservation #DG2024521 for Dec 15. Want to check in now?

10:30 AM

Yes please!

10:31 AM

Here's your check-in link. Verify Aadhaar and walk straight in tomorrow.

guest.digigo.club/go

10:31 AM
Message

How it Works

1

Guest books a room

When a reservation is created in your PMS, DigiGo automatically sends a WhatsApp message with a pre-arrival check-in link.

2

Guest verifies identity

The guest taps the link, completes Aadhaar/ID verification on their phone, and arrives pre-verified.

3

Automated lifecycle

Checkout reminders, payment receipts, feedback requests, and review nudges are sent automatically at the right time.

Features

Everything you need, built right in.

Pre-arrival Check-in Links

Send personalized web check-in links so guests verify identity before arrival.

Booking Confirmations

Instant booking confirmation messages with reservation details and hotel info.

Checkout Reminders

Automated reminders before checkout with folio summary and feedback link.

Guest Reviews

Send a post-stay nudge with one-tap links to your review and OTA platforms. Lift ratings on autopilot.

Two-way Chat

Guests can reply for quick queries, routed to your front desk or AI agent.

Document Sharing

Send invoices, receipts, and Form C copies directly to the guest's WhatsApp.

Broadcast Messages

Send promotional offers, event updates, or seasonal greetings to past guests.

Official Business API

Green tick verified. Sent via Meta's official WhatsApp Business API.

PMS Triggers

Messages triggered automatically from reservation events in Opera and other PMS.

Multi-language Templates

Pre-approved templates in Hindi, English, and more, localized for your guests.

Smart Scheduling

Messages sent at optimal times. No late-night notifications.

Group Check-ins

One link for the entire group. The primary guest shares the link with co-guests.

Ready to get started?

See it in action with a personalized demo for your hotel.

Get started · 15-min walkthrough

Ready to modernize your check-in?

Join India's leading hotels in the shift to digital check-in. Two paths in: as a hotel or as a guest.

For hotels

Run a paperless front desk

Streamline check-in and enhance guest experience with digital identity verification.

Unlimited check-in storage and guest data management
PMS integration with Opera, OWS, and more
Automated compliance and police reporting
For guests

Never carry physical ID again

Faster check-ins everywhere. Connect once, use at any partner hotel.

Scan QR at the hotel for instant check-in
Or
Share your unique guest code with hotel staff
Fully digital. No physical documents needed.

DigiGo

The complete digital check-in and KYC platform for hotels.

Schedule a personal demo

See DigiGo in action. A 15-minute walkthrough with our team, tailored to your front desk and PMS.

Tailored to your hotel & PMS

Contact Us

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